{"id":1170,"date":"2025-03-30T22:14:02","date_gmt":"2025-03-30T14:14:02","guid":{"rendered":"https:\/\/esi-wp-dev.technine.com.hk\/?page_id=1170"},"modified":"2025-10-31T16:18:13","modified_gmt":"2025-10-31T08:18:13","slug":"tapi-3-0-development","status":"publish","type":"page","link":"https:\/\/esi-asia.com\/cn\/tapi-3-0-development\/","title":{"rendered":"\u25cb TAPI 3.0 Development"},"content":{"rendered":"<section class=\"section\" id=\"section_814344461\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/5559852-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-collapse row-full-width align-middle\"  id=\"row-611078735\">\n\n\n\t<div id=\"col-1622878263\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\n<h1><span style=\"font-size: 170%;\">TAPI 3.0 Development<\/span><\/h2>\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1622878263 > .col-inner {\n  padding: 5% 3% 0px 3%;\n}\n@media (min-width:550px) {\n  #col-1622878263 > .col-inner {\n    padding: 0px 3% 0px 13%;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1015523756\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1253968301\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1266\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/TAPI-3.0-Development2-scaled.jpg\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/TAPI-3.0-Development2-scaled.jpg 2560w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/TAPI-3.0-Development2-300x148.jpg 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/TAPI-3.0-Development2-1024x506.jpg 1024w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/TAPI-3.0-Development2-768x380.jpg 768w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/TAPI-3.0-Development2-1536x759.jpg 1536w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/TAPI-3.0-Development2-2048x1013.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1253968301 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_814344461 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1261818559\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-913940042\">\n\n\n\t<div id=\"col-2110695984\" class=\"col medium-11 small-12 large-11\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-1034755803\">\n\n\n\t<div id=\"col-1087641884\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(235, 235, 235);border-radius:7px;border-width:0px 0px 1px 0px;\">\n\t<\/div>\n\t\t\t\n\n<h2><span style=\"font-size: 140%;\">TAPI 3.0 Development<br \/>\n<\/span><\/h1>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<p>ESI offer the development service for TAPI 3.0 (Telephony Application Programming Interface), It provides a set of functions and interfaces for managing telephony operations &#038; integration,                                                                                                                                                                                                     TAPI 3.0 is built on COM (Component Object Model) and offers a more object-oriented approach compared to its predecessor, TAPI 2.x. <\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1261818559 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1490011302\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-226877268\">\n\n\n\t<div id=\"col-213568489\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2831549425\" class=\"text\">\n\t\t\n\n<h2><span style=\"font-size: 140%;\">Key Features<\/span><\/h1>\n\n\t\t\n<style>\n#text-2831549425 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1424189660\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-1923624977\">\n\n\n\t<div id=\"col-2072973714\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Object-Oriented Programming<\/h3>\n<p>Built on COM (Component Object Model), TAPI 3.0 provides an object-oriented approach, making it easier to manage and extend telephony applications.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-770645620\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/space_1396350-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/space_1396350-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/space_1396350-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/space_1396350.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Protocol Independence<\/h3>\n<p>TAPI 3.0 is protocol-independent, meaning it can work with various telephony protocols without requiring significant changes to the application..<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-368933985\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Enhanced Call Control<\/h3>\n<p>It offers comprehensive call control features, including making, receiving, holding, transferring, and conferencing calls.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-376048920\">\n\n\n\t<div id=\"col-1611465860\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/link_15245154-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/link_15245154-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/link_15245154-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/link_15245154.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Media Streaming<\/h3>\n<p>It supports media streaming, enabling applications to handle audio and video data during calls, which is essential for modern communication needs<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1645599776\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Event-Driven Programming<\/h3>\n<p>The API supports event-driven programming, allowing applications to respond to telephony events such as incoming calls and call state changes.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-880760287\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Quality of Service (QoS)<\/h3>\n<p>TAPI 3.0 includes QoS support to ensure high-quality voice and video communication over IP networks.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-358040800\">\n\n\n\t<div id=\"col-792234262\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/decision-making_9422836-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/decision-making_9422836-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/decision-making_9422836-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/decision-making_9422836.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Integration of Traditional and IP Telephony<\/h3>\n<p>Seamlessly integrates traditional PSTN telephony with IP telephony, allowing developers to create applications that can handle both types of communication.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-226877268 > .col > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #row-226877268 > .col > .col-inner {\n    padding: 0px 0px 0px 5%;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1490011302 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\n\t<section class=\"section\" id=\"section_307598514\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1709\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/vivid-blurred-colorful-wallpaper-background-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\t<div class=\"ux-shape-divider ux-shape-divider--top ux-shape-divider--style-curve-opacity\">\n\t\t<svg viewbox=\"0 0 1000 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveaspectratio=\"none\">\n\t\t<path class=\"ux-shape-fill\" opacity=\"0.15\" d=\"M0 14C0 14 88.64 17.48 300 50C560 90 814 77 1003 40L1015 68L1018 104H0V14Z\"\/>\n\t\t<path class=\"ux-shape-fill\" opacity=\"0.3\" d=\"M0 45C0 45 271 90.13 500 77C657 68 830 30 1015 14V100H0V45Z\"\/>\n\t\t<path class=\"ux-shape-fill\" d=\"M0 58C0 58 188.29 90 508 90C798 90 1002 55 1002 55V100H0V58Z\"\/>\n<\/svg>\n\t<\/div>\n\n\t<div class=\"ux-shape-divider ux-shape-divider--bottom ux-shape-divider--style-curve-opacity\">\n\t\t<svg viewbox=\"0 0 1000 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveaspectratio=\"none\">\n\t\t<path class=\"ux-shape-fill\" opacity=\"0.15\" d=\"M0 14C0 14 88.64 17.48 300 50C560 90 814 77 1003 40L1015 68L1018 104H0V14Z\"\/>\n\t\t<path class=\"ux-shape-fill\" opacity=\"0.3\" d=\"M0 45C0 45 271 90.13 500 77C657 68 830 30 1015 14V100H0V45Z\"\/>\n\t\t<path class=\"ux-shape-fill\" d=\"M0 58C0 58 188.29 90 508 90C798 90 1002 55 1002 55V100H0V58Z\"\/>\n<\/svg>\n\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-207622664\">\n\n\n\t<div id=\"col-32154664\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h2><span style=\"font-size: 150%;\"> Benefits <\/span><\/h1>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-equal\"  id=\"row-1275838839\">\n\n\n\t<div id=\"col-1143625265\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Efficient Call Handling<\/h3>\n<p>TAPI enables automated call routing, ensuring that customer calls are directed to the appropriate department or agent quickly. This reduces wait times and improves the overall customer experience.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1143625265 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1688847197\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Enhanced Call Control<\/h3>\n<p>With TAPI, enterprises can implement features like call forwarding, conferencing, and call transfers seamlessly. This allows customer service representatives to handle calls more effectively and provide better support.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1688847197 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1051625976\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/marketing_13593860-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/marketing_13593860-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/marketing_13593860-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/marketing_13593860.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Integration with CRM Systems<\/h3>\n<p>TAPI can be integrated with Customer Relationship Management (CRM) systems, allowing agents to access customer information instantly during calls. This leads to more personalized and efficient service\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1051625976 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-equal\"  id=\"row-515569458\">\n\n\n\t<div id=\"col-237790522\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Real-Time Monitoring and Reporting<\/h3>\n<p>TAPI provides real-time call monitoring and reporting capabilities, enabling supervisors to track performance metrics, identify issues, and make data-driven decisions to improve service quality.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-237790522 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1987449512\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Improved Responsiveness<\/h3>\n<p>Event-driven programming in TAPI allows applications to respond to telephony events such as incoming calls and call state changes. This ensures that customer service teams can react promptly to customer needs\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1987449512 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1722662911\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Quality of Service (QoS)<\/h3>\n<p>TAPI supports QoS features, ensuring high-quality voice and video communication. This is crucial for maintaining clear and effective communication with customers<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1722662911 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_307598514 {\n  padding-top: 50px;\n  padding-bottom: 50px;\n}\n#section_307598514 .section-bg-overlay {\n  background-color: rgba(255, 255, 255, 0.366);\n}\n#section_307598514 .section-bg img {\n  object-position: 26% 88%;\n}\n#section_307598514 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_307598514 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_424368727\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/5559852-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-160993515\">\n\n\n\t<div id=\"col-558202624\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2431806775\" class=\"text\">\n\t\t\n\n<h3><span style=\"font-size: 200%;\">Get In Touch<\/span><\/h2>\n\n\t\t\n<style>\n#text-2431806775 {\n  color: rgb(255,255,255);\n}\n#text-2431806775 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-850350404\">\n\n\n\t<div id=\"col-192784680\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-left\" style=\"background-color:rgb(251, 250, 250);\" >\n\t\t\t\n\t\t\t\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f455-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"455\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/cn\/wp-json\/wp\/v2\/pages\/1170#wpcf7-f455-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/cn\/wp-json\/wp\/v2\/pages\/1170#wpcf7-f455-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"455\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f455-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_cf7a__language\" value=\"qRxXjYEf6lYmwp8QmPmFcQ==\" \/>\n<input type=\"hidden\" name=\"_cf7a__timestamp\" value=\"e9ysUY91ajkxsTN0lgIQCQ==\" \/>\n<input type=\"hidden\" name=\"_cf7a_version\" value=\"1.0\" \/>\n<input type=\"hidden\" name=\"_cf7a_address\" value=\"Urd9Re1NrSHdHLgsqoaMtw==\" \/>\n<input type=\"hidden\" name=\"_cf7a_referer\" value=\"qRxXjYEf6lYmwp8QmPmFcQ==\" \/>\n<input type=\"hidden\" name=\"_cf7a_protocol\" value=\"cAN9IQdhjzMnZNqe5mCnnA==\" \/>\n<input type=\"hidden\" name=\"_cf7a_bot_fingerprint\" value=\"e9ysUY91ajkxsTN0lgIQCQ==\" \/>\n<input type=\"hidden\" name=\"_cf7a_bot_fingerprint_extras\" value=\"\" \/>\n<\/div>\n<p><span id=\"wpcf7-69b3be607b471-wrapper\" class=\"wpcf7-form-control-wrap honeypot-901-wrap\" style=\"display:none !important; visibility:hidden !important;\"><input type=\"hidden\" name=\"honeypot-901-time-start\" value=\"1773387360\"><input type=\"hidden\" name=\"honeypot-901-time-check\" value=\"10\"><label for=\"wpcf7-69b3be607b471-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-69b3be607b471-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"honeypot-901\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><input type=\"text\" name=\"address\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span>\n<\/p>\n<h3 style=\"    background-image: linear-gradient(270deg, #21C5FF, #118DFF);    background-clip: text;    -webkit-background-clip: text;    -webkit-text-fill-color: transparent;\">Make an Appointment \/ Inquiry\n<\/h3>\n<p><label><\/label>\n<\/p>\n<p><label style=\"font-size: 1.2em;\"> Your name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input type=\"text\" name=\"zip\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label style=\"font-size: 1.2em;\"> Company Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Company-Name-303\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"Company\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Company-Name-303\" \/><input type=\"text\" name=\"town\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span> <\/label>\n<\/p>\n<p><label style=\"font-size: 1.2em;\"> Your email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label style=\"font-size: 1.2em;\"> Contact number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-147\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-147\" \/><\/span> <\/label>\n<\/p>\n<p><label class=\"contact-message-container\" style=\"font-size: 1.2em;\"> Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><br \/>\nESI ASIA is committed to protecting and respecting your privacy, and we'll only use your personal information to administer your account and provide the products and services you've requested from us. From time to time, we would like to contact you about our products, services, and other content that may interest you.\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p>\n<p><input type=\"hidden\" name=\"contact_form_7_recaptcha\" value=\"g-recaptcha-dxC2FMjjfHot2xF\" class=\"g-recaptcha-explicit-id\"><div id=\"g-recaptcha-dxC2FMjjfHot2xF\"><\/div><span class=\"wpcf7-form-control-wrap g-recaptcha-explicit\" data-sitekey=\"6Lcsoz8rAAAAAB8kBfNZikdZbfFWaCnOUFBiGLHT\"><\/span>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"cn\"\/><\/form>\n<\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-192784680 > .col-inner {\n  padding: 8% 10% 5% 10%;\n  border-radius: 15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-middle align-center\"  id=\"row-1706277227\">\n\n\n\t<div id=\"col-1115057636\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 36px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"color:rgb(255, 255, 255);\">\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"utf-8\"?>\n<!-- Generator: Adobe Illustrator 25.2.3, SVG Export Plug-In . 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support@esi-asia.com<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-815758451\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center dark\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 36px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"color:rgb(255, 255, 255);\">\n\t\t\t\t\t\t<?xml version=\"1.0\" standalone=\"no\"?>\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 20010904\/\/EN\"\n \"http:\/\/www.w3.org\/TR\/2001\/REC-SVG-20010904\/DTD\/svg10.dtd\">\n<svg version=\"1.0\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n width=\"512.000000pt\" height=\"512.000000pt\" viewbox=\"0 0 512.000000 512.000000\"\n preserveaspectratio=\"xMidYMid meet\">\n\n<g transform=\"translate(0.000000,512.000000) scale(0.100000,-0.100000)\"\nfill=\"#000000\" stroke=\"none\">\n<path d=\"M1169 4946 c-160 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