Microsoft Surface Hub with Next-Gen Agent-Customer Interaction Seminar

Microsoft Surface Hub is not only a new asset to modern workplace collaboration, but also can be turned into a remote agent kiosk.

With the applications developed by ESi, your company can do real-time video call between your agent and customer and also valued-added functions such as remote document printing or scanning at the kiosk – all done in a few clicks.

At the backend, NICE Robotic Automation automates mundane, repetitive & time-consuming processes, e.g. order form filling, database retrieval, from start to finish. Employees are freed up to focus on more sophisticated tasks which require decision making.

Join the seminar now & try out the Surface Hub at our Skype Experience Center for FREE!

Event Details

Date:27 April 2018
Time:2:30 - 4:30pm
Venue:Skype Experience Center
Address:Unit I, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon
Language:Cantonese with English Terminology
Admission:FREE
Enquiry:Ms. Angie Lo (2508 2132 / angie.lo@esi-asia.com)

Agenda

14:30 – 14:45Registration
14:45 – 15:15Introduction to the Next-Gen Agency-Customer Interaction
by Andy Lau, Skype for Business Virtual Technology Solution Professional
15:15 – 15:45The Engaging & Productive Tool: Microsoft Surface Hub
by Andy Lau, Skype for Business Virtual Technology Solution Professional
15:45 – 16:15Welcome to the World of AI: NICE Robotic Process Automation
by Andrew Yip, Product Director, ESI
16:15 – 16:30Ask the Expert & Social Networking

Event Highlights

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