Express Call Router
A powerful solution for co-existing Skype for Business and PABX.
Developed by ESi, Express Call Router can integration Skype for Business and your existing PBX such as Avaya CM/IPO or Cisco CM. The co-existing environment leverages direct SIP or TDM connectivity and keeps user experience and connection features between PABX and Skype for Business. Phase-to-phase migration is allowed for simplified engineering tasks.
| Voicemail Server | IP-Phone Provisioning | Account code |
| • Non-Exchanger user • Analog phone user • Voicemail to Email (SMTP) | • Provisioning IP-Phone Firmware • Provisioning configuration file • Web/TFTP based | • IDD outbound call protection • 3 time retry • Reject greeting |
| Call Detail Reporter | IVR (hotline service 4port) | SBC/TDM Call Routing |
| • Web-based Call Report • Email Report • IDD call charge counting • Bad call tracing • Date/Time/Call Duration | • Day/Night Mode • Auto Attended • Extension transfer • Customized Greetings • Auto Office/non-office hour call flow • Emergency call flow • Remote Call Flow switching (web based) | • Multi-type call routing • Multi-band PBX/SIP trunk provider • Call Control Hub • On-premise routing control • 1 dial-plan in O365 for multi-region call routing • Number/Call ID modify • SIP format conversion • Transcoding |
