Design & Consultancy

At ESI Asia, we believe that technology should simplify life. Our team specializes in creating intuitive AV systems & Collaboration solution using the latest technologies from leading manufacturers. By working from Customer requirement, our consultant will develop comprehensive system designs, complete with a proposal and bill of materials tailored to your budget. Whether you’re upgrading existing facilities, relocating offices, or implementing new systems, our consultants collaborate with you from the start to ensure the solutions are user-friendly, reliable, and easy to maintain.

Utilizing New Technology in Audio Visual

In today’s world, having the right AV over IP technology is essential. We effortlessly integrate Crestron’s AV over IP technology to manage lighting, air conditioning, AV systems, climate control, and curtains through a single control panel, significantly reducing complexity and enhancing user convenience. Our experienced team meticulously designs and documents new systems, ensuring smooth integration with third-party elements such as client IT infrastructure, furniture, joinery, and main contractor works.

Project Management & Logistics

ESI Asia offers professional project management services with precision and efficiency. Our approach begins with comprehensive planning, ensuring clear objectives and timelines. We provide a single point-of-contact to manage all requirement and deliverables for minimizing project risk. Working closely with Customer and Vendors, efficient logistics management guarantees timely delivery and installation of equipment. With decades of experience, ESI Asia ensures seamless integration with existing infrastructure, rigorous quality assurance, and post-installation support, delivering high-quality, dependable solutions tailored to your specific needs across the APAC region.

Application Development Expertise

Application development and customization fulfil gaps between business needs and system limitation, a robust, high usability application for CEBP is one of the most effective way to satisfy customer demand and competitive pressure, our R&D team has extensive experience in application development, delivering tailored solutions that meet the unique needs of our clients. Our skilled developers specialize in creating robust. scalable, and user-friendly applications across various platforms. We follow a comprehensive development process, starting with requirement analysis to understand client needs and define project scope. This is followed by design and prototyping to create intuitive and visually appealing interfaces. Our development phase focuses on building high-quality applications using the latest technologies. Rigorous testing and quality assurance ensure the application is bug-free and performs optimally. Finally, we provide seamless deployment and ongoing support to ensure smooth operation and maintenance. By leveraging our expertise, ESI Asia enhances business efficiency, improves user experience, and drives innovation.

System Integration Expertise

With 30 years of experience in Telecom CTI integrations, ESI Asia excels in integrating services with leading manufacturers such as Microsoft Lync, Skype for Business, Teams Voice, Avaya, Alcatel, Siemens, NEC, and Zoom Phone. Our expertise also includes backend systems like Microsoft SQL Server, Oracle, MySQL, Access, Foxpro, Web Services, and TCP/IP. We cover all trunk interfaces and signalling, including Analog, T1, E1, ISDN, CAS, SS7, and VoIP, ensuring compatibility and optimal performance. We meticulously document and design new systems, ensuring smooth integration with client IT infrastructure, furniture, joinery, and main contractor works. By leveraging our extensive experience, ESI Asia provides customized, reliable, and scalable integration solutions that enhance communication, reduce complexity, and improve operational efficiency.

System Deployment, Installation & Commissioning

ESI Asia brings decades of expertise to system deployment, installation, and commissioning across the APAC region. With 30 years of experience in Telecom CTI integrations, we ensure that every project is executed with pre-testing success in our lab. Our skilled team manages all aspects of deployment, from initial setup to final commissioning, ensuring systems are fully operational and optimized. We meticulously plan and coordinate installations to minimize disruptions and ensure seamless integration with existing infrastructure. Our rigorous testing and quality assurance processes assure reliable performance. Post-installation, we provide comprehensive training and support to ensure smooth operation. ESI Asia’s commitment to excellence ensures that our clients receive high-quality, dependable solutions tailored to their specific needs.

Maintenance Services and Support

ESI Asia offers comprehensive maintenance services and support, ensuring the reliability and optimal performance of your systems, Our service levels include 7×24 support for critical operations and 5×8 support for regular maintenance needs, providing flexibility to meet diverse requirements. With coverage across the APAC region, our skilled technicians are available to address issues promptly and efficiently. We provide proactive monitoring, regular system checks, and timely updates to prevent potential disruptions. Our maintenance services include troubleshooting, repairs, and enough spare parts for replacements, ensuring minimal downtime. Additionally, we offer detailed documentation and user training to empower clients with the knowledge to manage their systems effectively. ESI Asia ensures your systems stay operational and secure, providing peace of mind and uninterrupted service.