Microsoft
Teams Voice
Microsoft Teams Voice
Microsoft Teams Voice is a cutting-edge cloud-based telephony solution that seamlessly integrates with Microsoft Teams, transforming it into a powerful communication hub. It enables businesses to make and receive phone calls, hold audio conferences, and manage all calling functionalities directly within the Teams interface. This unified platform bridges traditional telephony with modern collaboration tools, streamlining communication and enhancing productivity.
Key Features
Cloud-Based Calling
Make, receive, and transfer calls to and from landlines and mobile phones globally.
Voicemail and Transcription
Access voicemails directly in Teams with automatic transcription, allowing you to read or listen to messages at your convenience.
Device Flexibility
Use Teams Voice on desktops, laptops, tablets, smartphones, or Teams-certified desk phones, providing flexibility for on-the-go communication.
Unified Communication Platform
Combine voice calls, video meetings, chat, and collaboration tools in one place, eliminating the need to switch between multiple applications.
Auto Attendants and Call Queues
Set up automated menus to greet and route callers efficiently, and manage high call volumes with call queue functionality.
Advanced Calling Features
Utilize features like call park, call delegation, caller ID, do not disturb, and emergency calling to tailor the system to your business needs.
Benefits
Enhanced Productivity
Streamline workflows by integrating calling capabilities directly into Teams, reducing the time spent switching between different communication tools
Cost Efficiency
Lower operational costs by eliminating the need for traditional phone systems and hardware, and benefit from predictable monthly expenses.
Scalability
Easily scale your communication infrastructure up or down to match your business growth without significant additional investments.
Global Reach
Enable seamless international communication with global calling plans and support for multiple languages.
Security and Compliance
Rely on Microsoft’s robust security measures, including encryption and compliance with industry standards, to protect sensitive communication.
Simplified Management
Manage all voice services through a centralized admin portal, simplifying user management, number assignment, and system configurations.