AudioCodes Voca

AudioCodes Voca

Voca is a certified Microsoft Teams Contact Center built in Azure with ready-to-use conversational AI. With a lightweight design, Voca gives you the trusted reliability of Teams Phone, the speed to make drag-and-drop changes, and flexibility of only paying for what you need. Voca easily scales to every Teams user across the company — whether it’s the main service desk or departments beyond the contact center. Microsoft Teams and Voca, the perfect connection for unifying your customer and employee experience.

Key Features

Benefits

Centralized Door Access Control

Securely manage room access with encrypted, centralized door controls.

Monitor and optimize air quality, temperature, and energy usage with advanced sensors.

Automatically adjust lighting, AV systems, and climate settings based on room occupancy.

Measure real-time attendance and optimize room resources. Adjust AV configurations, lighting, and environmental settings based on the number of occupants for energy-efficient operations and tailored experiences.

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