Workplace and Facilities Management

Feature List

Overview

Seamlessly manage meeting rooms, workspaces, and hot desks with our intuitive, secure platform. Leveraging real-time availability, intelligent automation, and advanced integrations, our AI-driven room booking system optimizes operations and maximizes resource utilization, enhancing the efficiency of your meeting rooms and facilities.

Key Feature

AI-Powered Smart Booking

The AI Assistant, powered by LLM AI, processes spoken requests via WhatsApp, allowing users to instantly book meeting rooms, hot desks, car parking, lockers, and other resources by simply talking to the AI, enhancing convenience and efficiency.

The AI Agent provides real-time updates on the availability of meeting rooms and resources, ensuring you always have the most up-to-date information at your fingertips.

Based on your preferences, past bookings, and the number of people attending, the AI Agent can suggest the best meeting rooms and resources for your needs, optimizing your scheduling process

Book rooms easily via web or mobile with secure authentication, to simplify the process of room booking or other workplace with just a single click.

Request catering, equipment setups, or other services while booking your room

Send the booking confirmation and notification via WhatsApp and email.

Schedule meetings directly from Teams, Outlook, Zoom, and Webex while syncing room availability in real time

Wayfinding with Built-In Navigation

Guide users to their reserved rooms or desks with step-by-step navigation.

Allow assistants or team members to book on behalf of others, streamlining workflows.

Ensure proper resource management with approval-based booking. Administrators or managers can review and approve booking requests for high-demand spaces, ensuring fair usage and avoiding conflict

Free up unused rooms by automatically cancelling no-show bookings.

Manage bookings across multiple offices and locations.

Enable organizations with shared facilities to manage room bookings independently. Each tenant can securely access and manage their own booking system while sharing physical spaces.

allow users to book rooms or workspaces spontaneously, without any prior planning.

Enforce room-specific rules, such as time limits or equipment usage constraints, to promote fair usage.

No-Show Auto-Cancellations

Free up unused rooms by automatically cancelling no-show bookings.

Use WhatsApp for instant booking confirmations, reminders, and secure updates.

Guide users to their reserved rooms or desks with step-by-step navigation.

Enforce room-specific rules, such as time limits or equipment usage constraints, to promote fair usage.

Enable organizations with shared facilities to manage room bookings independently. Each tenant can securely access and manage their own booking system while sharing physical spaces.

Schedule meetings directly from Teams, Outlook, Zoom, and Webex while syncing room availability in real time.

AVoIP For Room Control Integration

One Touch Concept

Integrating with Microsoft Teams, Zoom Rooms, and Webex enhances productivity by delivering all features with one touch.

Automatically adjust room settings based on user profiles or scheduled activities, including lighting, temperature, AV systems, and seating arrangements.

Monitor power consumption across AV systems, lighting, and other equipment. Identify way to minimize energy waste and reduce costs with detailed energy reports.

Ensures zero downtime with an N+N design, allowing seamless failover between VC4 servers without status loss. This setup guarantees continuous operation and efficient resource management

Explore More
The Benefit from Data Analysis and Reporting
  • Evaluate Office Performance: 
    Assess how your office spaces are performing and find the ideal balance between individual and collaborative areas. Optimize meeting room sizes for maximum efficiency.
  • Identify Popular Spaces:
    Determine which types of office spaces are most frequently used and preferred by employees.
  • Optimize Space Planning: 
    Monitor reservation durations and peak usage days to plan your spaces more effectively.
  • Assess ROI: 
    Compare planned versus actual attendance to measure the return on investment for desks and meeting rooms.
  • Align Floorplans with Demand: 
    Ensure your floorplans match available space with employee demand, optimizing space to enhance productivity and satisfaction.

Access detailed insights into room utilization, including occupancy rates, no-show statistics, and booking trends. Identify underutilized spaces to optimize resource allocation and reduce costs.

Leverage People Counting Sensors and occupancy data to monitor attendance patterns. Understand peak usage times and ensure rooms are appropriately sized and equipped for real-world needs.

Analyze booking trends over time to identify patterns, such as high-demand days, preferred meeting durations, or frequently used features. Use this data to forecast demand and optimize scheduling. 

Tailor each dashboard to provide relevant insights and metrics, ensuring that every department has the tools they need to operate efficiently and make informed decisions, For example, create specialized dashboards for IT teams to monitor network performance and security, while facilities management can track maintenance schedules, space utilization, and environmental conditions.

Data Analysis and Reporting
  • Evaluate Office Performance: 
    Assess how your office spaces are performing and find the ideal balance between individual and collaborative areas. Optimize meeting room sizes for maximum efficiency.
  • Identify Popular Spaces:
    Determine which types of office spaces are most frequently used and preferred by employees.
  • Optimize Space Planning: 
    Monitor reservation durations and peak usage days to plan your spaces more effectively.
  • Assess ROI: 
    Compare planned versus actual attendance to measure the return on investment for desks and meeting rooms.
  • Align Floorplans with Demand: 
    Ensure your floorplans match available space with employee demand, optimizing space to enhance productivity and satisfaction.

Access detailed insights into room utilization, including occupancy rates, no-show statistics, and booking trends. Identify underutilized spaces to optimize resource allocation and reduce costs.

Leverage People Counting Sensors and occupancy data to monitor attendance patterns. Understand peak usage times and ensure rooms are appropriately sized and equipped for real-world needs.

Analyze booking trends over time to identify patterns, such as high-demand days, preferred meeting durations, or frequently used features. Use this data to forecast demand and optimize scheduling. 

Tailor each dashboard to provide relevant insights and metrics, ensuring that every department has the tools they need to operate efficiently and make informed decisions, For example, create specialized dashboards for IT teams to monitor network performance and security, while facilities management can track maintenance schedules, space utilization, and environmental conditions.

Hot Desking

Esi-tik Hot desking is a flexible workspace management system that allows employees to use any available desk rather than being assigned a specific one. This approach maximizes office space utilization, fosters collaboration, and supports a dynamic work environment. By leveraging real-time availability and intelligent booking systems, hot desking ensures that resources are efficiently allocated, and teams can work together seamlessly.

Instantly check and book available desks, ensuring efficient use of workspace.

Reserve desks on-demand or in advance, catering to varying work schedules and preferences.

Automated booking and cancellation processes to streamline operations and reduce manual effort.

Connect with Microsoft Outlook, Teams, Exchange and Zoom for a unified experience.

Encourage team interaction and collaboration by allowing employees to choose desks near their colleagues.

Easy-to-use platform that simplifies the booking process for all users.

Maximize office space utilization by dynamically allocating desks based on real-time data.

Ensure secure access to desk booking information and maintain user privacy.

Gain insights into desk usage patterns and optimize workspace management with detailed reports.

Hot Desking

Esi-tik Hot desking is a flexible workspace management system that allows employees to use any available desk rather than being assigned a specific one. This approach maximizes office space utilization, fosters collaboration, and supports a dynamic work environment. By leveraging real-time availability and intelligent booking systems, hot desking ensures that resources are efficiently allocated, and teams can work together seamlessly.

Instantly check and book available desks, ensuring efficient use of workspace.

Reserve desks on-demand or in advance, catering to varying work schedules and preferences.

Automated booking and cancellation processes to streamline operations and reduce manual effort.

Connect with Microsoft Outlook, Teams, Exchange and Zoom for a unified experience.

Encourage team interaction and collaboration by allowing employees to choose desks near their colleagues.

Easy-to-use platform that simplifies the booking process for all users.

Maximize office space utilization by dynamically allocating desks based on real-time data.

Ensure secure access to desk booking information and maintain user privacy.

Gain insights into desk usage patterns and optimize workspace management with detailed reports.

Visitor Management Systems (VMS)

Visitor Management Systems (VMS) are crafted to optimize and elevate the process of handling visitors in various environments, such as offices, schools, and other facilities. These systems offer a variety of features and advantages that contribute to a secure and efficient visitor experience.

Organizers can send invitations to visitors, automatically pre-registering them for their visit.

Visitors receive an invitation message with a unique QR code (sent via email or WhatsApp), which they can present upon arrival for swift entry.

Visitor badges are printed automatically, including essential details such as visitor and organizer names, meeting zone, and visit purpose to enhance security.

Streamlines the registration process by capturing visitor information and monitoring their entry and exit times.

Allows visitors to check in themselves using a QR code, expediting the process.

Notifies organizers when their visitors arrive, ensuring timely and efficient meetings.

Maintains a detailed visitor log for attendance analysis, security audits, and compliance purposes.

Provides visitors with a map to navigate to the meeting zone after scanning their QR code at the entry point.

Detailed logs of all visitors and organizer, which help to maintain a secure environment.

Accurate visitor records and report generation help organizations comply with regulatory requirements.

Visitor Management Systems (VMS)

Visitor Management Systems (VMS) are crafted to optimize and elevate the process of handling visitors in various environments, such as offices, schools, and other facilities. These systems offer a variety of features and advantages that contribute to a secure and efficient visitor experience.

Organizers can send invitations to visitors, automatically pre-registering them for their visit.

Visitors receive an invitation message with a unique QR code (sent via email or WhatsApp), which they can present upon arrival for swift entry.

Visitor badges are printed automatically, including essential details such as visitor and organizer names, meeting zone, and visit purpose to enhance security.

Streamlines the registration process by capturing visitor information and monitoring their entry and exit times.

Allows visitors to check in themselves using a QR code, expediting the process.

Notifies organizers when their visitors arrive, ensuring timely and efficient meetings.

Maintains a detailed visitor log for attendance analysis, security audits, and compliance purposes.

Provides visitors with a map to navigate to the meeting zone after scanning their QR code at the entry point.

Detailed logs of all visitors and organizer, which help to maintain a secure environment.

Accurate visitor records and report generation help organizations comply with regulatory requirements.

Feature List

ESI-TIK Privacy Policy & Terms of Use

Privacy Policy and Terms of Use  (the “Policy”)
 
General
1. Expert Systems IVR (Asia) Co Ltd (the “Company”) is committed to protect the privacy and shall at all times compliance with the requirements of the Personal Data (Privacy) Ordinance (Cap.486, Laws of Hong Kong) for collection, use and maintenance of the personal data.
2. The Company shall amend, update or vary the Policy from time to time without any prior notice as necessary and published on our web site(s).
3. By accessing and downloading this application, you are agreeing to the terms and conditions set out herein.
 
Type of Personal Data
4. Community and Account Information. To create or update a community account, you or your Customer (e. g. , your employer) supply ESi-Tik with an email address, domain and/or similar account details including authentication information via common social providers (i. e Office 365). In addition, Customers that purchase a paid version of the Services provide ESi-Tik (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.
5. Usage Information.
6. Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
7. Device information. ESi-Tik collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all this Other Information often depends on the type of device used and its settings.
8. Cookie Information. ESi-Tik uses cookies and similar technologies in our Websites and Services that help us collect Other Information. The Websites and Services may also include cookies and similar tracking technologies of third parties, which may collect other Information about you via the Websites and Services and across other websites and online services. For more details about how we use these technologies, please see our Cookie Policy.
 
Collection of Personal Data
9. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
10. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
11. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
12. We will only retain personal information as long as necessary for the fulfillment of those purposes.
 
Purposes of Use of Personal Data Collected
13. The purposes of the information collected from you will be used for the purpose of processing your purchase orders and managing your account with us, or the information collected by means of cookies on this website about you will be used only for compiling aggregate or statistics on how visitors browse the website. Such statistics are collected for the purpose of managing and improving the design of the website. Also, your name and address will be used by our database for sending you newsletters and printed material about our recreational events for promoting.
 
Storage of Personal Data and Security
14. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
15. We will make readily available to customers information about our policies and practices relating to the management of personal information.
16. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
 
Rights of Access or Correction of Personal Data
17. According to the Personal Data (Privacy) Ordinance, you are entitled to access and correct your personal data held by us, and request us to cease to use your personal data for the above purposes. Please contact our staff at below.
 
Name: Marketing Dept.
Email: marketing@esi-asia.com 
Tel: (852) 2508 2116
Address: Unit Ｇ, 22/F, MG Tower, 133 Hoi Bun Road, Kwun Tung, Kowloon,
Hong Kong
Last update: May 2025

Get In Touch

    Enquiry: marketing@esi-asia.com
    Support: support@esi-asia.com

    (852) 2508 2116

    Unit G, 22/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong