Events

Quality Management in the Age of AI and Big Data, Hassle Free to Migrate Out EOL Logging System

27
Feb

27 October 2023, Friday

2:15pm – 4:30pm (Registration starts at 2:15pm)

Smart Office x Teams Experience Center
Unit 1, 8/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, HK

Putonghua/Cantonese

Overview

With the vast application of Al Technologies, Cloud Data Integration, Contact Center Customer Experiences shifts to a continuous evolution that brings Digital Channels and Al to improve Efficiency, Coverage as well as Quality. Today customer contact center is operating and managing with various data sources. VoiceCyber offers solution to log, centralize manage, monitor, analysis, report and react.
It is hassle free when migrating out from other brands (Nice, Red Box, Verint…), VoiceCyber offers data migration services as one system with compliances supports.

Run Down

2:15pm Registration

2:45pm Welcome speech by ESi

3:00pm Presentation + Demo by VoiceCyber

4:00pm Q & A

4:15pm Social Networking

Register Now

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